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What is Social Media Audit? A Comprehensive Social Media Audit Guide

Bizvertex
Nov 2024, 5 Mins Read

Social media is where fashions originate. Although it's enticing to follow the latest trends because you've seen other brands succeed, the truth is that platforms or techniques that work for other brands might not be effective for your own.It is not good to make rash judgments to abandon a platform or change your content strategy.
 
A social media audit allows you to see beyond the blurred lines of social media's fast-paced nature, giving you confidence in your plan.Platforms such as Facebook, Instagram, Twitter, LinkedIn, and others enable businesses to interact with customers, grow their brand, market products and services, and analyze stats to decide what works.This is where a social media audit gets into picture.

But what is a social media audit ? Let's break down this blog as follows:

Social Audit overview

A social media audit is a comprehensive analysis and evaluation of a business's social media operations, tactics, and presence that looks at each social media handle.It entails gathering quantitative and qualitative data from all social media platforms to determine what is doing effectively and what needs to be improved. The goal is to comprehend the state of health and effectiveness of all social accounts in order to optimize their efficiency.

Why is a Social Media Audit necessary?

Any business with a social media presence across one or more networks should periodically perform a personal social media audit.

The main objectives are,

  • to make sure that all of your social media profiles are consistent with your brand and operating as intended, 
  • to confirm that you are utilizing the appropriate channels for your brand,
  • to find and remove any accounts that are no longer active or abandoned, and
  • to assess how closely your social media activity relates to your marketing objectives. 

A social media audit provides a comprehensive view of your activity through metrics like shares, retweets, likes, engagement, and impressions. Interactions, user attitudes, reaction rates, and response times are also key components of the modern methodology.

Key factors to consider while performing Social Media Audit

  • Examine the caliber of your interactions

How wonderful is it to have so many unread alerts on all your social media accounts every morning ?

Yes, it is quite satisfying to know the people have noticed your profile and social media presence and have chosen to engage with you.

Though, have you ever checked the accounts that have liked, shared or otherwise pinged you ?

Keep them interested while building a communication with them online, if they work in the same field share your interests.

Conversely, you don't need to spend a lot of effort keeping people engaged if they happen to stumble into your feed and have nothing to do with your sector. Because eventually they will either stop publishing on your needs or stop following you. 

The reason is because your interests and social media objectives differ from theirs. 

2. Find and fix branding cracks 

Sort the results of your social media audit into two categories:areas that are strong, and the areas that require improvements, based on your social media marketing goals.
 
Continue to focus on your strong qualities while transforming your flaws into manageable regions.

Your brand should become more popular due to social media presence.Your brand should be represented on all your social media accounts, and you should continue to make changes as needed.
 
By sharing pertinent posts, tagging and referencing your target audience, uploading carefully chosen content, and keeping the most significant post pinned, you can try to attract their attention. 


3. Note  private messages you receive

Not every person will post immediately on your feed. Others might send you a private message or tag you. Recall that not every direct message is created automatically. The majority of social media marketers are aware of the frustration that direct messages cause.

It's highly probable that your direct message is attempting to open doors for you. Don't neglect them. Read them even if you don't want to respond right away. In the same way, continue to send custom messages to express gratitude, congrats, or recognition for the things that are important to you.

4. Examine your posts.

Even though it seems rather clear, this is quite important. Your business's social media presence serves as its public face. You are not permitted to post anything on your feed that could damage the reputation of your brand or to falsify anything there.

Analyze your audience's preferences and adjust your material accordingly. Focus more on movies, podcasts, infographics, and pictures with minimal text if they prefer visual content.

Make a note of your most popular posts and examine them to determine what aspect of them has worked best for you. In a similar vein, consider all the posts that, although correct in your opinion, did not do well on social media. Make inferences by comparing the outcomes.

Wind-up thoughts 

Thus,every social media plan must include a social media channel audit. You can make the required adjustments to enhance your outcomes and accomplish your objectives by evaluating your present social media statistics. This manual describes the actions you must follow in order to carry out a social media audit effectively.

Speak with our team to learn how BizVertex 's social media specialists can help you achieve social media success.
 

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